Standard shipping: 3-5 days. All orders are dispatched from our warehouse between 1-2 days.

We source our products from several vendors within the United Kingdom, Europe and Asia. This allows us to offer wholesale prices and high quality products.

We will email you a tracking number, usually on the same day after the order was placed.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days after delivery for a full refund or exchange.

We understand that circumstances may change. If you need to cancel or modify your order, please contact our customer support team as soon as possible.

We apologize for any inconvenience caused. If your item arrives damaged or defective, please contact us within 48 hours of receiving the product.

We will gladly arrange for a replacement or refund, depending on the situation.

Please provide photos of the damaged item and packaging to help us expedite the process.

We accept a variety of payment methods including credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and Shop Pay.

Rest assured, all transactions on our website are secure and encrypted to protect your personal information.

After placing your order, you will receive a confirmation email with a tracking number and a link to track your package.

Simply click on the link or enter the tracking number on our website's tracking page to see the current status of your shipment.

Our customer support team is here to assist you with any questions or concerns you may have.

You can reach us via email at contact@luxier.uk or by filling out the contact form on our website.

We strive to respond to all inquiries within 12 hours during regular business hours.